IT Technical Engineer

About the Role:

Our private sector client is looking for an experienced IT Technical Engineer to support business as usual across multiple sites. This role involves providing support to various levels of users both face to face and over the phone.

Key Responsibilities:

• Provide second line support to usesrs acrss the organisation
• Install, configure and troubleshoot hardware and software
• Ensure devices are set up correctly and securely, following IT policies
• Maintain accurate records of fixes, deployments and asset tracking

Key Skills & Experience:

• Experience in a desktop support or IT field engineer role
• Strong knowledge of Windows OS, hardware installation and imaging tools
• Ability to travel between sites (a valid driver’s license and vehicle is required)
• Excellent problem-solving skills and a proactive approach