Permanent School IT Technician
Agency Reference Number:7023410
Venn Group is seeking an IT Technician, ideally with previous experience within the Education sector, to provide 1st and 2nd line support to a small secondary school in the Fulham area.
Salary: £25,000 per annum
Location: Central London
Length: Permanent
Job responsibilities include:
- Providing first and second line technical support to the school
- Diagnosing and resolving software and hardware incidents in a timely manner
- Ensuring computer systems are kept up to date, deploying updates, patches and software as requested
- Monitoring the IT helpdesk, ensuring appropriate service levels are maintained and issues resolved satisfactorily
- Supporting and maintaining all School-owned user technology including desktops, software, laptops, printers, and mobile technology
- Maintaining a first-class level of customer service across the school with staff, students and visitors
The successful candidate will have:
- Experience supporting, troubleshooting and resolving issues in a wide variety of computer and AV hardware including peripherals, ideally within the education sector
- Demonstrable knowledge of Windows 10, Active Directory and Office 365
- The ability to communicate politely and effectively at all times to a wide range of users, key stakeholders and external organisations
To apply for this role or to find out about other Education Technology jobs, please contact Kirsty Mah on 020 7557 7667 or email your updated CV to kmah@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.